Privacy Policy

1. Our Commitment to Your Privacy

Anita Pair NZ respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it, how it is stored, and the rights you have under the Privacy Act 2020. By using our website or purchasing from us, you agree to the practices described in this policy.

2. Information We Collect

We collect personal information that helps us process orders, improve your experience, and operate our business.

This may include:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order details and purchase history

  • Payment information (processed securely through thirdparty providers; we do not store card details)

  • Social media usernames (if you contact us via Instagram or Facebook)

  • Website usage data such as IP address, device type, and browsing behaviour (via cookies and analytics tools)

We only collect information that is necessary for our business functions, as required under the Privacy Act.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders

  • Communicate with you about your purchase

  • Respond to enquiries or customer service requests

  • Send updates, promotions, or newsletters (only if you opt in)

  • Improve our website, products, and customer experience

  • Meet our legal and tax obligations

We do not sell, rent, or trade your personal information to third parties.

4. How Your Information Is Stored

Your information is stored securely using:

  • Password protected systems

  • Encrypted payment gateways (e.g., Stripe, PayPal, Afterpay)

  • Secure website platforms (e.g., Shopify/Wix)

  • Access controls to ensure only authorised persons can view customer data

We retain your information only for as long as it is needed for business or legal purposes.

5. Sharing Your Information

We may share your information with trusted third parties who help us operate our business, including:

  • Payment processors

  • Courier and delivery services

  • Website hosting platforms

  • Email marketing tools (only if you subscribe)

These providers only receive the information necessary to perform their services and must comply with privacy and data protection standards. We may also share information if required by New Zealand law (e.g., for fraud prevention or legal compliance).

6. Cookies & Website Tracking

Our website uses cookies and analytics tools to improve your browsing experience. Cookies help us understand:

  • How visitors use our site

  • Which pages are most popular

  • How we can improve navigation and content

You can disable cookies in your browser settings, but some features of the website may not function correctly.

7. Accessing or Correcting Your Information

Under the Privacy Act 2020, you have the right to:

  • Request a copy of the personal information we hold about you

  • Ask for corrections if any information is inaccurate or incomplete

To request access or changes, contact us using the details below. We will respond within a reasonable timeframe.

8. Protecting Children’s Privacy

We do not knowingly collect personal information from individuals under 16 years old. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. ThirdParty Links

Our website or social media may contain links to external sites. We are not responsible for the privacy practices of those websites. We encourage you to review their policies before sharing personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out.

Email: anitapairnz@gmail.com

We are committed to handling your information with care, respect, and transparency.

Anita Pair NZ Privacy Policy - Last updated May 2026